Course Brief

In the Professional Certificate in Cloud Systems Support, learners will be equipped with the knowledge and skills necessary to pursue various job roles in the rapidly growing field of cloud computing. Graduates of this program can embark on careers as cloud support specialists, system administrators, cloud engineers, and cloud architects. With organizations increasingly relying on cloud technologies for their operations, completing this certificate program opens doors to diverse opportunities in sectors such as IT services, software development, finance, healthcare, and more. Learners will be prepared to contribute effectively to the design, implementation, and maintenance of cloud systems, ensuring seamless operation and scalability in dynamic environments.

The Professional Certificate in Cloud Systems Support comprises four modules designed to provide learners with a comprehensive understanding of cloud infrastructure and support strategies. In the "Install and Configure Server" module, participants will explore Identity Services and Azure AD Integration for Seamless Directory Services, mastering techniques to manage user identities and directory services effectively. They will also delve into Windows Server Management with Windows Admin Center in Hybrid Environments, gaining proficiency in server administration tools and practices. Additionally, learners will acquire expertise in Virtualization and Azure VM Deployment in Windows Server, enabling them to deploy and manage virtual machines efficiently on the Azure platform. 

The module also covers Network Infrastructure and Hybrid Networking in Windows Server, equipping learners with the skills to design and implement robust network architectures. In the "Administer Server" and "Configure Advanced Server" modules, participants will focus on Integrated Security Solutions for Windows Server in Hybrid Environments, ensuring the security and availability of critical data and resources. They will also learn about Windows Server High Availability and Disaster Recovery, implementing strategies to maintain continuous operation and data protection. Furthermore, learners will explore Hybrid recovery services and upgrade/migration implementation in Windows Server environments, acquiring the skills to execute seamless migrations and upgrades in hybrid scenarios. 

The modules also cover Migration in Hybrid Scenarios and Server and Operational Monitoring in Hybrid Windows Server Scenarios, providing learners with the tools and techniques to facilitate smooth transitions between on-premises and cloud environments and monitor server performance effectively. Finally, in the "Cloud Administration" module, participants will plan and implement an Azure Virtual Desktop Infrastructure, manage access and security, and monitor and maintain an AVD infrastructure, preparing them to administer cloud-based desktop environments effectively. Through hands-on projects and real-world case studies, learners will develop practical skills and strategies to excel in their cloud systems support careers, making them invaluable assets to organizations embracing cloud technologies for business growth and innovation.

Course Knowledge, Skills & Ability Summary

At the end of the course, you will be able to acquire the following:

Knowledge

  • Identify cloud infrastructure components and their functions.
  • Describe principles of hybrid networking and virtualization.
  • Define strategies for server security and disaster recovery.
  • Recognize Azure Virtual Desktop implementation procedures.
  • Explain the role of monitoring and maintenance in cloud administration.

Skills

  • Configure Azure AD integration and virtual machine deployment.
  • Troubleshoot server and network issues in hybrid environments.
  • Implement disaster recovery plans and migration strategies.
  • Plan and manage access control in Azure Virtual Desktop environments.
  • Monitor and maintain Azure Virtual Desktop infrastructure for optimal performance.

Ability

Upon completion, learners will proficiently deploy, manage, and optimize cloud systems, ensuring efficient operation and scalability in dynamic environments.

Blended Learning Journey

(202 Hours)

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E-Learning

32 Hours

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Flipped Class

60 Hours

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Mentoring Support (Sync) (Assignment)

60 Hours

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Mentoring Support (Sync) (Project)

36 Hours

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Mentoring Support (Async)

12 Hours

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Summative Assessment

2 Hours

Module Summary

Install and Configure Server

Module Brief

The" Install and Configure Server” learners module focuses on equipping learners with the essential knowledge and skills required for server installation and configuration. Throughout the module, learners will engage with a comprehensive range of instructional units (IUs) covering various aspects of server administration.

The IUs include Cloud Fundamentals, Administer Identity and Resources, Administer Virtual Networking and Traffic Management, Administer Azure Storage and Virtual Machines, Administer PaaS Compute Option, and Administer Data Protection & Monitoring. By completing these units, learners will gain a deep understanding of cloud computing principles, resource management, network optimization, storage administration, and data protection.

The module's projects are designed to consolidate and apply the acquired knowledge and skills. Learners will take on the responsibility of leading large-scale installation projects, encompassing the deployment, decommissioning, and coordination of multiple hardware and software components. Through these projects, learners will refine their ability to develop comprehensive deployment plans and execute them efficiently.

Upon successful completion of the Install and Configure Server  module, learners will possess the expertise to prioritize and execute server installation projects effectively. They will demonstrate proficiency in designing and implementing deployment strategies, managing hardware and software components, and ensuring the smooth coordination of installation activities. The module will enable learners to contribute to the successful implementation of server infrastructure, supporting organizations in meeting their computing needs.

Other Information
  • SSG Module Reference No: NA
  • Module Validity Date: 2025-01-31

Administer Server

Module Brief

The " Administer Server " module equips learners with essential knowledge and skills in administering servers using Windows Server technologies. The module comprises various learning units (IUs) that cover a range of topics, Identity Services and Azure AD Integration for Seamless Directory Services, Windows Server Management with Windows Admin Center in Hybrid Environments, Virtualization and Azure VM Deployment in Windows Server, Network, Infrastructure and Hybrid Networking in Windows Server, Storage Solutions and Hybrid File Server Infrastructure in Windows Server

Upon completion of the module, learners will gain the following learning outcomes and abilities, as demonstrated through the listed projects: The ability to lead large-scale installation projects involving the deployment, decommissioning, and coordination of multiple hardware and software deployment plans.

With a focus on Windows Server technologies, learners will develop proficiency in identity services and Azure AD integration, enabling them to ensure seamless directory services. They will also gain expertise in managing Windows Server using the Windows Admin Center, particularly in hybrid environments. Additionally, learners will acquire skills in virtualization and deploying Azure virtual machines within Windows Server. They will become adept in setting up network infrastructure and hybrid networking, as well as implementing storage solutions and hybrid file server infrastructure.

By combining theoretical knowledge with practical project experience, this module prepares learners to excel in administering servers and overseeing complex installation projects in diverse IT environments.

Other Information
  • SSG Module Reference No: NA
  • Module Validity Date: 2025-01-31

Configure Advanced Server

Module Brief

The "Configure Advanced Server " module focuses on configuring and optimizing Windows Server in hybrid environments. It covers various learning units, including integrated security solutions, high availability and disaster recovery, hybrid recovery services and upgrade/migration, migration in hybrid scenarios, and server and operational monitoring.

By completing this module, learners will gain advanced skills in evaluating network requirements, designing, and implementing integrated security solutions, and configuring high availability mechanisms for Windows Server in hybrid environments. They will also learn how to implement hybrid recovery services, perform seamless upgrade/migration, and ensure data integrity during the process.

Learners will develop proficiency in planning and executing migrations in hybrid scenarios, considering factors such as minimal downtime and efficient data transfer. They will also acquire skills in implementing server and operational monitoring tools to optimize performance in hybrid Windows Server environments.

The module's projects provide practical experience to reinforce the acquired knowledge. Through these projects, learners will evaluate network requirements, develop configuration blueprints, assess capabilities, and establish optimization rules for software-defined infrastructure in dynamic environments.

Overall, the "Configure Advanced Server “ module equips learners with the necessary skills to configure and optimize advanced server solutions in hybrid Windows Server environments. It enables them to meet organizational needs, enhance system efficiency, and ensure seamless operations in hybrid IT landscapes.

Other Information
  • SSG Module Reference No: NA
  • Module Validity Date: 2025-01-31

Cloud Administration

Module Brief

The " Cloud administration” module imparts essential knowledge and skills to learners in effectively managing and optimizing cloud-based infrastructure using Azure Virtual Desktop (AVD).

Through the instructional units (IU), learners will gain expertise in various areas. They will learn to plan and implement AVD, understanding the key considerations and requirements for successful deployment. Learners will acquire hands-on experience in configuring and optimizing AVD infrastructure, ensuring it aligns with organizational needs. They will also develop proficiency in managing access, security, user environments, and applications within the AVD environment. Additionally, learners will learn to monitor and maintain AVD infrastructure, ensuring its performance, reliability, and scalability.

The module's projects enable learners to apply their knowledge and skills in practical scenarios. By developing and implementing a strategic IT infrastructure plan, learners will oversee and synchronize the performance of infrastructure elements. They will ensure smooth operations and optimal resource utilization. Ultimately, learners will gain practical experience in cloud administration, empowering them to contribute to the successful management of cloud-based infrastructure.

In conclusion, the "Cloud Administration " module prepares learners for cloud administration roles, equipping them with competencies to support the development and optimization of strategic IT infrastructures in a dynamic cloud environment.

Other Information
  • SSG Module Reference No: NA
  • Module Validity Date: 2025-01-31

Target Audience & Prerequisite

Target Audience

Prerequisite

  • Minimum Age: Minimum 18 years.
  • English Proficiency: IELTS - 5.5 or its equivalent.
  • Academic Qualification: Minimum O level or its equivalent
  • Experience: Not Mandatory.

Graduation Requirements

Certificates

Academic Qualification

  • Professional Certificate in Cloud Systems Support awarded by eduCLaaS

Other Information

Course Reference

  • SSG Course Reference No: NA

  • Course Validity Date: 2025-01-31

  • Course Developer : Educlaas Pte Ltd , India

Pricing & Funding

Course Name Price (USD)
Professional Certificate in Cloud Systems Support 2000